case study -- Enterprise and professional services
Professional Business Web Development
After two years lost to inexperienced agencies, a professional services marketplace finally got a platform that matched its ambition.
- industry
- Enterprise and professional services
- region
- Nigeria
- timeline
- March 2023 - ongoing
project snapshot
After two years stalled by inexperienced agencies, Syndell rebuilt a Nigerian professional services marketplace on Laravel and MySQL, integrating Stripe, Flutterwave, and Paystack for reliable payments. Live since March 2023, with a working bid system and functioning marketplace finally matching the original vision.
overview
A professional services marketplace in Nigeria
A professional services marketplace in Nigeria had already lost two years to multiple inexperienced agencies before reaching Syndell, with alignment problems and a lack of functional understanding compounding each setback. The client needed a platform that could finally deliver on a vision that had been stalled from the start. Since the relaunch in March 2023, Syndell has stayed on as the engineering partner behind the marketplace, from the initial rebuild through ongoing platform management.
the challenge
What A professional services marketplace in Nigeria needed to solve
The technical requirements mattered, but the bigger challenge was recovering from a history of vendor churn, misalignment, and functionality that never quite matched the original vision.
- 01
Engagement of multiple inexperienced agencies causing a two-year setback
- 02
Alignment issues hindering the realization of the envisioned platform
- 03
Lack of functional comprehension from prior vendors posed a recurring challenge
- 04
Needed improved project and platform management going forward
- 05
Required a more appealing design and rigorous testing procedures
- 06
Faced ongoing challenges during payment integration
the solution
What did Syndell build for A professional services marketplace in Nigeria?
Syndell rebuilt the platform on Laravel with a MySQL database, integrating Stripe, Flutterwave, and Paystack together so the marketplace could process payments reliably across its market.
Access management with secure entry and personalized user experiences
Job posting functionality for users to post service requirements
Personalized user profiles showcasing professional skills and experience
Flexible registration options based on professional status
A service bid system enabling a competitive marketplace dynamic
Project categorization with refined filtering options
Seamless integration of Stripe, Flutterwave, and Paystack for secure payment transactions
technology stack
- Laravel
- MySQL
- Stripe
- Flutterwave
- Paystack
the outcome
What did this project achieve?
The rebuild gave the client a platform that finally matched the original vision, with Syndell continuing as the engineering partner since the March 2023 relaunch.
results below are self-reported by the client, as published in the original case study on syndelltech.com
A functioning professional services marketplace after two years of stalled prior attempts
A bid-based marketplace system live for competitive service pricing
Reliable payment processing across three integrated gateways for the Nigerian market
Improved platform management replacing the fragmented prior vendor history
what this means for you
If you've already been burned by one or more agencies that didn't deliver, your next step isn't just a better developer, it's a partner who rebuilds both the platform and your confidence that the vision is achievable, the way this engagement did. Your bid system, payments, and platform management all need to work together from day one.
why it worked
Sometimes the most important part of a project is what came before it. This client had already been through two years of agencies that did not deliver, so the bar was not just building a working marketplace, it was rebuilding confidence that the vision was achievable at all. A working bid system, three integrated payment gateways, and a platform the client's team can actually manage answered that. Integrating Stripe, Flutterwave, and Paystack together, rather than picking a single processor, reflected the reality of collecting payments reliably across the Nigerian and broader African market.
This project drew on Syndell's web application development practice. Source case study reviewed on the live Syndell site at syndelltech.com.
more work
Related case studies
frequently asked
Questions about this project
01Can a project be rescued after multiple failed agencies?
Yes. This client had lost two years to multiple inexperienced agencies before Syndell rebuilt the platform on Laravel and MySQL, finally delivering a working marketplace that matched the original vision.
02How do you process payments reliably across African markets?
Syndell integrated Stripe, Flutterwave, and Paystack together, rather than a single processor, specifically to handle payment reliability across the Nigerian and broader African market.
03What does a professional services marketplace need to function?
This platform needed job posting, personalized profiles, flexible registration by professional status, and a competitive bid system, which Syndell built on top of the Laravel and MySQL foundation.
04How long did it take to get the marketplace working after the relaunch?
Syndell has stayed on as the engineering partner since the March 2023 relaunch, through the initial rebuild and ongoing platform management.
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proof -- A functioning professional services marketplace after two years of stalled prior attempts
